Field Service Manager (FSM)

Whatever your market, if you’re providing a service our Field Service Manager is the solution of choice

The unique and expert Field Service Manager software from Nexus is the most sophisticated yet simple and cost effective system on the market for your teams in the office or in the field. With functionality to help you react quickly to customers service requests and insights to assess, manage, complete and invoice each job.

Take control of your contracts & service agreements today with simple to use, easy access data at your fingertips 24/7 which can be fully integrated with our other Nexus or other brand software solutions.

The FSM system from Nexus integrates fully with third party software including CRM and leading financial interfaces. The FSM system from Nexus offers an alternative to using many systems which work independently of one another with everything you need, all in one place.

The FSM system from Nexus has been designed to manage:

• Support tickets
• Service level agreements (SLAs)
• Stock management
• Quotes and invoices
• Contract renewals

Available to run on your dedicated servers or via the cloud, FSM’s mobile friendly updates are available on or offline.

The FSM system from Nexus will help you streamline your service & delivery and effectively manage & fulfil your contracts.

Take control of your fulfilment, stock and cash flow with the FSM system from Nexus where features include:

  • Cross country coverage
  • Contract support
  • Support tickets measured against SLAs
  • SLA management
  • Maintenance plan management
  • Serial number recognition
  • Stock management across multiple warehouses
  • Engineer activity log
  • Detailed reporting
  • Quote creation with different pricing & delivery options
  • Automated billing including deferred payment
  • Automated invoicing
  • Ability to demanufacture stock items
  • Device friendly software and dashboard management
  • Offsite access
  • Secure login portal for clients to view activity
  • Easy payment options

Contact us for more information, our experienced technical team are always happy to talk about your requirements. arrow-1